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    Rental Property Portfolio Manager - De Waterkant

    • On-site
      • Cape Town, Western Cape, South Africa
    • ZAR 10,000 - ZAR 15,000 per month

    A supportive team, strong leadership, career growth, top tools (WeConnectU & Redrabbit), structured systems, and performance-based incentives.

    Job description

    The Rental Portfolio Manager is responsible for overseeing the end-to-end management of a portfolio of residential rental properties, ensuring client satisfaction, legal compliance, financial accuracy, and strong tenant relationships. The role balances strategic insight with hands-on operational execution, using WeConnectU and Redrabbit as key platforms.

    Key Responsibilities

    Portfolio & Lease Management

    • Manage all aspects of residential rental properties, including onboarding, inspections, renewals, and terminations

    • Draft and manage lease agreements, addendums, extensions, and terminations

    • Coordinate tenant onboarding with welcome letters and pre-occupation documentation

    • Track lease expirations, notices to vacate, and property turnover timelines

    Tenant & Landlord Communication

    • Serve as the main point of contact for landlords and tenants within your portfolio

    • Resolve complaints, address maintenance issues, and provide status updates professionally

    • Maintain clear and consistent communication with clients regarding financials, occupancy, and asset performance

    Financial Oversight & Administration

    • Manage invoicing, recoveries (utilities, levies, rates), deposits, and payment reconciliations via WeConnectU

    • Monitor arrears and coordinate collection efforts, including letters of demand and legal proceedings where necessary

    • Prepare investor statements and manage refund processes accurately and timeously

    • Ensure all financial data is accurately captured, categorized, and reported in compliance with trust account regulations

    Maintenance & Inspections

    • Log and manage all maintenance through Redrabbit, coordinating with vendors for prompt resolution

    • Track completion, follow up with tenants, and ensure maintenance standards are upheld

    • Conduct or schedule property inspections at routine, pre-occupation, and exit stages

    Compliance & Legal Oversight

    • Ensure compliance with the Rental Housing Act, CPA, POPIA, and PPRA regulations

    • Collect and verify FICA documentation for all parties and maintain secure records

    • Attend AGMs or trustee meetings as a landlord representative when applicable

    • Coordinate eviction processes where required, including attorney liaison

    Reporting & Portfolio Strategy

    • Deliver regular performance reports to landlords (arrears, occupancy, inspection findings, maintenance status)

    • Analyze market conditions and advise on rental pricing, tenant retention, and portfolio optimization

    • Keep agent stock lists up to date and communicate new instructions to internal sales and rental teams

    Job requirements

    • 2+ years’ experience in rental property or portfolio management

    • Hands-on experience using WeConnectU (or similar PMS) and Redrabbit (or similar maintenance tool)

    • Strong administrative, reconciliation, and client service capabilities

    • Excellent communication and conflict resolution skills

    • Proficiency in Microsoft Excel, Google Workspace, and property CRMs

    • Sound understanding of rental legislation and trust account management

    • Valid driver’s license and own vehicle

    • Registered or in-progress FFC Certificate in Property Management

    or